In these terms and conditions, “we”
“us” and “our” refers to FRESHEASE ECOMM INDIA PRIVATE LIMITED. Your access to and use
of all information on this website including purchase of our product/s is
provided subject to the following terms and conditions. The information
is intended for residents of India only.
We reserve the right to amend this
Notice at any time and your use of the website following any amendments will
represent your agreement to be bound by these terms and conditions as
amended. We therefore recommend that each time you access our website you
read these terms and conditions.
Members
In order to access the services
provided on this website, you must become a member. You must complete
registration by providing certain information as set out on our membership/registration
page. Please refer to our Privacy Policy linked on our home page for
information relating to our collection, storage and use of the details you
provide on registration.
You agree to ensure that your
registration details are true and accurate at all times and you undertake to
update your registration details from time to time when they change.
Upon registration you agree to pay for
our services as set out on our website.
We reserve the right to terminate your
membership at any time if you breach these terms and conditions.
Our services are intended to be used by
members within India only.
Our Website Services
Our services are provided to adults
over the age of eighteen (18) years. By proceeding to purchase through our
website, you acknowledge that you are over 18 years of age.
All prices are in Indian Rupees (INR)
and are exclusive of GST. We endeavor to ensure that our price list is
current. Our price list can be accessed from our home page and we reserve
the right to amend our prices at any time. If you have placed an order,
we reserve the right to cancel your order should our prices change.
Product Descriptions
We strive to ensure that our products
are described as accurately as possible on our website, however we do not
warrant that the description is accurate. Where we become aware of any
misdescription, we reserve the right to correct any error or omission.
Images have been provided for
illustrative purposes only and we do not guarantee that any image will
reproduce in true color nor that any given image will reflect or portray the
full design or options relating to that product.
Product Orders
Our products are for sale to adults
over the age of eighteen (18) years. By proceeding to purchase through our
website, you acknowledge that you are over 18 years of age.
We supply and dispatch our products to
customers within India (Bangalore) only.
We endeavor to ensure that our product
list is current however we give no undertaking as to the availability of any
product advertised on our website.
All prices are in Indian Rupees (INR)
and are exclusive of GST. Our price list can be accessed from our home page and
we reserve the right to amend our prices at any time.
When you order from us, we require you
to provide your name, address for delivery, your email address, telephone
contact and Pin Code. We undertake to take due care with this information;
however in providing us with such information you accept that we are not liable
for its misuse due to error in transmission or virus or malware.
We do a 100% replacement in the case of
damaged goods, quality issues, or error in delivery. Our quality team can
consider complaints on case basis and use its discretion on such matters.
Order Cancellation Due To Error
Where a product has been listed at the
incorrect price or with incorrect descriptive information or image due to
typographical error or similar oversight, we reserve the right to cancel a
transaction. Where your credit/Debit card has been charged, we will immediately
refund your credit/Debit card for the total amount debited.
Product Returns
We undertake to reimburse you for any
product delivered to you that is faulty or is in a damaged condition. If you
wish to return a faulty or damaged product, you must notify us through our
designated “contact us” webpage where we set out our requirements relating to
return of such goods.
We also undertake to exchange any
undamaged product purchased from us so long as it is returned unused and with
proof of purchase within 1 hour of delivery however we will not provide any
refund of such purchase. If undamaged goods are returned to us for exchange, we
do not refund any packing and postage charges. Return of undamaged goods for
exchange is entirely at your cost and risk.
If we are unable at the time of return
to replace or exchange returned goods, we undertake to reimburse your
credit/debit card for the amount initially debited for the purchase including
packaging and postage charges.
Site Access
When you visit our website, we give you
a limited license to access and use our information for personal use.
You are permitted to download a copy of
the information on this website to your computer for your personal use only
provided that you do not delete or change any copyright symbol, trade mark or
other proprietary notice. Your use of our content in any other way infringes
our intellectual property rights.
You are not permitted to copy,
reproduce, republish, distribute or display any of the information on this
website without our prior written permission.
The license to access and use the
information on our website does not include the right to use any data mining
robots or other extraction tools. The license also does not permit you to
metatag or mirror our website without our prior written permission. We reserve
the right to serve you with notice if we become aware of your meta tag or
mirroring of our website.
Hyperlinks
This website may from time to time
contain hyperlinks to other websites. Such links are provided for convenience
only and we take no responsibility for the content and maintenance of or
privacy compliance by any linked website. Any hyperlink on our website to
another website does not imply our endorsement, support, or sponsorship of the
operator of that website nor of the information and/or products which they
provide.
You may link our website with our
consent. Any such linking will be entirely your responsibility and at your
expense. By linking, you must not alter any of our website's contents
including any intellectual property notices and you must not frame or reformat
any of our pages, files, images, text or other materials.
Intellectual Property Rights
The copyright to all content on this
website including applets, graphics, images, layouts and text belongs to us or
we have a license to use those materials.
All trademarks, brands and logos
generally identified either with the symbols TM or ® which are used on this
website are either owned by us or we have a license to use them. Your access to
our website does not license you to use those marks in any commercial way
without our prior written permission.
Any comment, feedback, idea or
suggestion (called “Comments”) which you provide to us through this website
becomes our property. If in future we use your Comments in promoting our
website or in any other way, we will not be liable for any similarities which
may appear from such use. Furthermore, you agree that we are entitled to
use your Comments for any commercial or non-commercial purpose without
compensation to you or to any other person who has transmitted your Comments.
If you provide us with Comments, you
acknowledge that you are responsible for the content of such material including
its legality, originality and copyright.
Disclaimers
Whilst we have taken all due care in
providing the information on our website, we do not provide any warranty either
express or implied including without limitation warranties of title or implied
warranties of merchantability or fitness for a particular purpose.
To the extent permitted by law, any
condition or warranty which would otherwise be implied into these terms and
conditions is excluded.
We also take all due care in ensuring
that our website is free of any virus, worm, Trojan horse and/or malware,
however we are not responsible for any damage to your computer system which
arises in connection with your use of our website or any linked website.
Privacy
We undertake to take all due care with
any information which you may provide to us when accessing our website. However
we do not warrant and cannot ensure the security of any information which you
may provide to us. Information you transmit to us is entirely at your own risk
although we undertake to take reasonable steps to preserve such information in
a secure manner.
Our compliance with privacy legislation
is set out in our separate Privacy Policy which may be accessed from our home
page.
These Terms and Conditions have been
specifically drafted for, and provided to
